FAQ
Frequently Asked Questions
Welcome to our FAQ page! We’ve compiled answers to some of the most common questions to help make your shopping experience with 7Arise as smooth as possible.
1. What is 7Arise all about?
7Arise is a one-stop shop for eco-friendly, holistic, and sustainable products that cater to every stage of life—from infants and toddlers to adults and seniors. Our mission is to provide high-quality, thoughtfully curated items that promote health, wellness, and mindful living.
2. Do you ship worldwide?
Yes! We proudly ship our products to customers all over the world. Whether you’re located in the USA, Europe, Asia, or elsewhere, we make sure that our carefully selected products reach you wherever you are.
3. Where do you source your products?
We work with trusted suppliers from around the world, including Walmart, Macy’s, AliExpress, and more, to bring you the best selection of eco-friendly and holistic living products. Every item in our store is carefully chosen to meet our standards of sustainability and quality.
4. What are the shipping costs?
Shipping costs vary depending on the destination and the size or weight of your order. During checkout, you’ll see the exact shipping cost for your purchase before you finalize it. We also offer free shipping on select items and promotions from time to time.
5. How do you calculate taxes and duties?
Taxes and duties vary depending on your location and the products ordered. Any applicable taxes will be calculated and displayed at checkout. Please note that international customers may be responsible for additional customs duties based on your country’s import regulations.
6. Can I track my order?
Absolutely! Once your order has been processed and shipped, you’ll receive a tracking number via email. You can use this number to track your shipment directly on our website or through the courier’s site.
7. Do you offer eco-friendly packaging?
Yes, as part of our commitment to sustainability, we aim to minimize the environmental impact of our packaging. Whenever possible, we use recyclable and eco-friendly materials to wrap and ship your products.
8. What is your return policy?
We want you to be 100% satisfied with your purchase. If for any reason you're not happy with your order, you can return it within 30 days of delivery for a full refund or exchange. Please ensure the product is in its original packaging and condition.
9. Can I cancel or change my order after it has been placed?
We process orders quickly, but if you need to make changes, contact our support team as soon as possible. If the order hasn’t been shipped yet, we’ll do our best to accommodate your request.
10. Do you offer product bundles?
Yes! We love to create special product bundles, combining items from different categories like eco-friendly cleaning products, baby care, and sustainable living essentials. Keep an eye out for our exclusive bundles and promotions for extra savings!
11. Do you offer gift cards?
We’re excited to say that gift cards are coming soon! Stay tuned for updates, and you’ll be able to gift the joy of sustainable living to your friends and family.
12. How can I contact customer support?
You can reach out to our friendly customer support team by emailing support@7arise.com. We’re here to help with any questions or concerns you may have!
Still have questions? Don’t hesitate to reach out—we’re here to help every step of the way. Let’s rise together to create a better, healthier world!